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Sightings guaranteed – or FREE trip!

T&Cs

1. Authority:

The skipper has full authority on board, please follow all instructions.

2. Alcohol/drugs:

Harwich Harbour Ferry Services ltd has a very clear zero tolerance alcohol and drug policy, if a customer is refused to come aboard due to alcohol or drug influence we will not offer a refund or alternative date.

3. Privacy policy:

We do not store any of your card details, all details are transferred via sage pay. If you tick the box for newsletter, we send you an email as soon as we see pups or if we have to inform you about news or if we would like to offer you a discount code.

4.Refund:

We offer full refund on any booking which is cancelled 7 days before departure time.

5. Cancellation from Customer:

Please email harwich@sealwatching.co.uk your name, day and time of the seal trip to cancel your trip. We offer a refund if the reservation is cancelled 7 days before the booked departure time.

6. Cancellation from Harwich Harbour Ferry Services:

We keep the right to cancel any seal trip at any time without further notice. We make sure we give as much notice as we can. If we have to cancel a trip due to technical issues we offer 100% money back.

If we have to cancel a trip or postpone a trip due to weather we offer a voucher for another day.

7. Weather:

The seal trips depart from Harwich and go to Hamford water which means that we have to go into the open water for a short distance. If the skipper decides to cancel for safety reasons, we offer a voucher for another day.

8. Minimum passengers, type of vessel

If we have less then 2 customers on board, we keep the right to change the trip to another day or offer a refund. Due to complex organisation, we keep the right to change your booking at the same day and time to any of our vessels.

9. Gift Coupons:

Purchasing a gift coupon is easy. It can be done online. The coupon is 300 days valid.

10. Harwich Harbour Ferry services ltd trading as Seal watching Harwich

Company registration number 07227401

Place of registration: 1 Church Street, Framlingham, IP13 9BQ. 

Registered office address: 1 The Quay, Harwich CO12 3HH

harwich@sealwatching.co.uk 00441728666329

Prices

SINGLE TICKET PRICES

Summer season (April to October)

Adults
£20
Children (1 - 16 years)
£15

Winter season (Nov to March)

Adults
£22
Children (1 - 16 years)
£17

GROUPs/ PRIVATE HIRE prices

(1 to 12 passengers - Available all year round )

passanger
cost
trip
1-9
£180
90 mins
1-12
£240
90 mins

(13 and more passengers - April until end of October only)

13-20
£300
120 mins
21-25
£362.50
120 mins
26-30
£420
120 mins
31-35
£455
120 mins
36-40
£500
120 mins